Shipping policy
Shipping Policy – LUVAÏA
At LUVAÏA, we work to ensure your jewelry reaches you quickly and safely. Here’s everything you need to know about our shipping policy:
Order Processing:
• All orders are processed within 3-5 business days after payment is confirmed.
Shipping Time:
• Puerto Rico and United States:
• Deliveries are completed within 7-10 business days after order processing.
Order Tracking:
• You will receive a tracking number as soon as your order is shipped, so you can monitor its progress easily.
Lost or Damaged Shipments:
• If your package doesn’t arrive or is received in poor condition, please contact us within 7 days of the estimated delivery date, and we’ll assist you in resolving the issue.
If you have questions or need assistance, message us on WhatsApp at +1-787-469-6344. We’re here to ensure your experience with LUVAÏA is as radiant as our jewelry.